Shipping Policy

Shipping Policy

Thank you for shopping with us! We aim to provide a seamless shopping experience, and part of that is making sure your order arrives on time and in perfect condition. Below is an overview of our shipping policy.

Processing Time
All orders are processed within 1–2 business days after receiving payment. Orders placed on weekends or holidays will be processed the next business day.
If an item is on backorder or if there is an issue with your order, we will notify you via email.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your package’s progress.

Lost or Damaged Packages
We are not responsible for lost or stolen packages once they have been confirmed delivered by the carrier. However, if your package is lost or damaged during transit, please contact us immediately, and we will assist you in filing a claim with the carrier.

 Please inspect your order as soon as it arrives. If there is any damage, please report it within 7 days of receiving the item.

Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of receiving it for a full refund or exchange.

Contact our customer service team to initiate a return. We’ll provide you with a return label and instructions on how to send the item back.

Please note. Return shipping costs are the responsibility of the customer unless the item is defective or damaged.